We've all been there. We share some piece of exciting news with a friend – a promotion, a new love, a creative breakthrough – and we get a perfunctory "that's great!" or "congratulations." While well-intentioned, these responses often fall short of truly connecting and celebrating our joy.
Enter Active-Constructive Responding (ACR), a powerful communication strategy developed by psychologist Shelly Gable. ACR goes beyond passive congratulations; it involves actively engaging with the good news, showing genuine enthusiasm, and deepening the connection with the individual sharing their positive experience.
Four Ways to Respond to Good News:
Gable's research identified four distinct ways people typically respond to others' good news:
- Passive-Constructive: These responses are minimal, such as "that's nice" or a brief nod. While acknowledging the news, they lack genuine enthusiasm and engagement.
- Passive-Destructive: These responses dismiss or ignore the good news entirely. The listener might change the subject, appear disinterested, or even leave the conversation.
- Active-Destructive: These responses focus on the negative aspects of the situation, expressing concern or even criticism. For example, "That's great, but are you sure you can handle the extra workload?"
- Active-Constructive: This is the most impactful response. It involves actively engaging with the good news by asking follow-up questions, expressing genuine enthusiasm, and sharing in the other person's joy. Examples include:
- "That's amazing! Tell me more about how you feel."
- "I'm so proud of you! What were some of the key moments that led to this success?"
- "I can only imagine how excited you must be. Let's celebrate!"
Why ACR Matters:
Research has shown that ACR has a profound impact on relationships (Gable et al., 2004, 2010). When we respond to others' good news with genuine enthusiasm and curiosity, we:
- Strengthen Bonds: ACR fosters deeper connection and intimacy by showing that we truly care about the other person's happiness.
- Increase Positive Emotions: Sharing in others' joy amplifies positive emotions for both the sharer and the listener.
- Boost Self-Esteem: Feeling seen, heard, and celebrated by others boosts the sharer's self-esteem and confidence.
- Build Trust and Intimacy: ACR demonstrates empathy, compassion, and genuine interest in the other person's well-being, fostering stronger, more trusting relationships.
Incorporating ACR into Your Life:
- Become Mindful: Pay attention to how you typically respond to good news. Are you guilty of passive or destructive responses?
- Practice Active Listening: Give your full attention to the person sharing their news.
- Ask Engaging Questions: Go beyond "that's great." Ask questions that encourage the other person to elaborate and share their feelings.
- Express Genuine Enthusiasm: Let your joy shine through!
- Celebrate Together: Find ways to celebrate their success, whether it's a small gesture or a larger celebration.
By consciously practicing ACR, we can cultivate deeper, more meaningful connections with the people in our lives. It's a simple yet powerful tool that can transform our relationships and create a more positive and supportive social environment.
Reference
Gable, S. L., Reis, H. T., Impett, E. A., & Asher, E. R. (2004). What do you do when things go right? The intrapersonal and interpersonal benefits of sharing positive events. Journal of Personality and Social Psychology, 87(2), 228–245.
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